We are conducting research on universal broadcasting services that all viewers can enjoy. We studied an automated closed-captioning technology to convey TV program speech in text to those with hearing difficulties and the elderly and a sign language CG generation technology to automatically generate sign language CGs for explaining the status of sports events. In our work on services for visually impaired people, we researched an automated audio description technology, which automatically inserts commentary audio for providing supplementary explanation of a program, and a robot commentary technology, which automatically creates and reads out manuscripts describing the status of sports events. In response to the need for prompt provision of information to non-native speakers due to the increasing number of tourists visiting Japan, we studied a machine translation technology to translate news scripts from Japanese to English. We are also researching the use of sensation other than sight and hearing for conveying program information. As a haptic presentation technology, we investigated haptic devices that convey the moving direction of a ball and the timing a ball hits the racket. We also began studying the possibility of conveying information by smell.